RETURN POLICY
MIAMI BEAUTY WHOLESALE
RETURNS
We accept returns of eligible items only.
We do not offer exchanges.
Returns must be requested within 14 days of the order confirmation. Or within 3 days of receiving the order.
CONDITIONS
To qualify for a return, items must be:
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Unopened and unused
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In original packaging
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In original condition
We are not responsible for lost or damaged return shipments.
NON-RETURNABLE
We do not accept returns for:
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Opened or used products
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Damaged items (customer caused)
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Items with missing parts or packaging
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Clearance, sale, promotional, or custom orders (final sale)
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Any item not meeting hygiene standards
We reserve the right to refuse any return.
PROCESS
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Receive approval + return label (RMA)
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Ship item with RMA clearly marked
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Inspection (3–10 business days)
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Refund issued if approved (3–5 business days)
REFUSED / RETURNED PACKAGES
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Reshipping requires additional payment
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If unpaid → treated as return
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10% handling fee applies
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Shipping is non-refundable
DEFECTIVE OR WRONG ITEMS
Report within 3 days of delivery with photos.
If approved:
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Return the item
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Receive replacement or full refund
REFUNDS
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Subject to up to 50% restocking fee
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Return shipping may apply
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Processed within 15 days after inspection
Refunds are issued to the original payment method.
If unavailable → store credit (no expiration).
Shipping costs are non-refundable.
Allow 1–2 billing cycles for processing.